Food and Beverage Manager

Job Description

As the Food and Beverage Manager in Durban, you will be responsible for leading operational excellence and setting high standards for service quality. Your expertise will help us create memorable dining experiences and foster a culture of excellence among our team. Join us in our mission to delight our patrons and grow our brand.

Responsibilities

• Direct all food and beverage operations and ensure outstanding service.
• Plan, develop, and control menus, ensuring seasonal updates.
• Guide and train staff on service standards and operational procedures.
• Create a positive and engaging team environment.
• Conduct regular training sessions to enhance team skills.
• Monitor food and beverage costs, adjusting as necessary.
• Ensure compliance with licensing and health regulations.
• Develop promotional activities to attract new customers.
• Implement quality control measures to maintain standards.
• Analyze customer feedback and implement improvements.
• Collaborate with marketing for promotions and events.

Requirements

Education

• Bachelor's degree in Culinary Arts or relevant discipline

Experience

• 7+ years of experience in the food services industry with a focus on management roles

Technical Skills

• Quality Assurance
• Strategic Planning

Soft Skills

• Emotional Intelligence
• Conflict Resolution

Certifications

• WSET Level 2 or higher

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Knowledge of local food trends: Ability to adapt menus based on seasonal and local food trends.
• Experience with cost-effective sourcing: Expertise in sourcing ingredients that provide excellent value.

Benefits

• Above-market salary
• Career growth opportunities
• Flexible working hours
• Access to professional development programs

Company Culture

• Diversity and Inclusion: We celebrate diversity and strive for an inclusive workplace.
• Continuous Improvement: We are committed to enhancing our services and operations through feedback.
• Sustainability: We actively pursue sustainable practices in all aspects of our business.