Store Operations Supervisor

Durban Full-time R15,000 - R20,833 / Month
(R180,000 - R250,000 / Year)

Job Description

Looking for an experienced Store Operations Supervisor to lead our Durban location. You will manage store operations, oversee staff performance, and play a key role in creating a welcoming environment for our customers. This position requires strong leadership skills and a commitment to excellence in service.

Responsibilities

  • Oversee daily operations, ensuring efficiency and effectiveness in the store.
  • Inspire and coach team members to deliver exceptional customer experiences.
  • Ensure compliance with safety and health regulations.
  • Regularly assess the store’s performance metrics and identify improvement areas.
  • Collaborate with the marketing team on promotional initiatives to drive sales.
  • Manage visual merchandising displays to align with brand standards.
  • Conduct staff evaluations and provide constructive feedback.
  • Assist with inventory control and loss prevention strategies.
  • Facilitate training sessions on customer service and product knowledge.

Advantageous

  • Experience with retail management software: Familiarity with tools like SAP or similar systems.
  • Previous experience in visual merchandising: Ability to create appealing product displays.

Benefits

  • Competitive salary and performance bonuses
  • Health insurance and wellness programs
  • Employee discounts on products
  • Opportunities for career advancement

Company Culture

  • Team Collaboration: Promoting a collaborative and supportive team environment.
  • Customer Centricity: Focusing on delivering excellent customer experiences.
  • Continuous Improvement: Encouraging employees to seek ways to improve processes.
Status: Closed