IT Support Technician

Job Description

As an IT Support Technician, you'll be the first line of support for technical issues. You will manage incidents, troubleshoot hardware and software problems, and assist users with day-to-day IT queries. Your expertise will ensure our IT environment runs smoothly and efficiently, contributing to our commitment to customer satisfaction.

Responsibilities

• Assist users in navigating company IT systems and software.
• Troubleshoot network connectivity issues and provide solutions.
• Administrative tasks involving the IT infrastructure.
• Evaluate and suggest improvements for IT processes and procedures.
• Contribute to an efficient IT environment while providing exceptional customer service.

Requirements