Baggage Porters and Bellhops

Job Description

We are seeking Baggage Porters and Bellhops who are skilled in providing top-notch service to our passengers. In this role, you will assist travelers with their luggage, ensuring smooth check-in and boarding processes, while maintaining a focus on safety and customer satisfaction.

Responsibilities

• Load and unload luggage and cargo from the aircraft.
• Direct and guide aircraft to and from the gates.
• Perform safety checks and inspections on the aircraft.
• Clean and maintain the aircraft's cabin and exterior.
• Assist passengers with boarding and disembarking.
• Communicate with the flight crew and ground staff to ensure smooth operations.

Requirements

Education

• Matric certificate or equivalent

Experience

• At least 1-2 years of experience in a customer service role, preferably in the aviation industry

Technical Skills

• Excellent communication skills
• Customer service orientation
• Flexibility and adaptability

Soft Skills

• Strong problem-solving skills
• Teamwork
• Attention to detail

Languages

• English: Fluent

Advantageous

• Experience working with special needs passengers: Ability to provide tailored assistance to passengers requiring additional support.
• Experience in a multicultural environment: Comfortable interacting with passengers from diverse backgrounds.
• Additional language skills: Proficiency in languages other than English is a plus.

Benefits

• Competitive salary based on experience.
• Medical aid and pension fund.
• Travel benefits and discounts on flights.
• Opportunities for professional development and training.

Company Culture

• Team-oriented: We foster a supportive environment where teamwork is valued and encouraged.
• Commitment to Safety: Safety is our top priority, and we adhere to stringent protocols to ensure wellbeing.
• Diversity and Inclusion: We are committed to creating a diverse workforce that reflects our customer base.