Hospitality Sales Manager

Job Description

As a Hospitality Sales Manager in Cape Town, you will lead sales initiatives focused on maximizing revenue for our hotels. Your expertise in sales strategy development, market analysis, and relationship management will be essential in driving bookings and enhancing our brand reputation.

Responsibilities

• Create targeted marketing campaigns to drive bookings.
• Conduct site visits and direct presentations for potential clients.
• Attend industry conferences and networking events to promote brand visibility.
• Offer product training and support to sales personnel.
• Engage with guests to gather feedback and improve service delivery.
• Negotiate contracts with clients to secure long-term partnerships.
• Collaborate closely with operational teams to enhance service delivery.
• Prepare sales forecasts and strategies for growth.
• Utilize CRM tools to track customer interactions and preferences.
• Mentor junior sales staff and provide training on best practices.

Requirements

Education

• Bachelor's degree in Tourism, Marketing or Business Administration
• MBA or related qualification is advantageous

Experience

• 5+ years of experience in hotel sales management

Technical Skills

• Digital Marketing
• Revenue Management
• Customer Relationship Management

Soft Skills

• Presentation Skills
• Networking Skills

Certifications

• Hospitality Management Certification
• Digital Marketing Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Multilingual capabilities: Ability to communicate in more than two languages is an advantage.
• Social media marketing experience: Experience in leveraging social media platforms for brand promotion and engagement.

Benefits

• Comprehensive medical aid and retirement plans
• Flexible working arrangements
• Annual performance reviews and salary increases
• Recognition programmes for outstanding performance

Company Culture

• Passion for Service: Our team members are passionate about providing exceptional service and experiences.
• Continuous Learning: We promote continuous learning and development through training and mentorship programmes.
• Sustainability Commitment: Our company is committed to sustainable practices in hospitality for a better future.