E-commerce Manager

Job Description

Join our team as an E-commerce Manager where you will oversee our online operations and marketing strategies. The ideal candidate will have expertise in E-commerce platforms, customer relationship management, and data-driven decision-making. This position is vital to our growth and innovation in the digital retail space.

Responsibilities

• Create dynamic E-commerce strategies to maximize online presence.
• Conduct in-depth analysis of customer data to refine online shopping experiences.
• Collaborate with creative teams to launch promotional strategies.
• Ensure accurate product representation and stock management.
• Optimize website for performance and user engagement.
• Drive customer support initiatives aimed at exceptional service.
• Analyze digital performance metrics to inform strategic decisions.
• Research and adapt to E-commerce market trends and consumer demands.

Requirements

Education

• Bachelor's degree in E-commerce, Marketing, or a related field
• Postgraduate qualification is advantageous

Experience

• 4+ years of experience in E-commerce management

Technical Skills

• Content Management Systems (CMS)
• Email Marketing Tools
• Conversion Rate Optimization (CRO)

Soft Skills

• Project Management
• Negotiation

Languages

• English: Fluent

Advantageous

• Ability to manage budgets effectively: Experience in managing marketing budgets with a focus on ROI.
• Experience in A/B testing for E-commerce: Knowledge of A/B testing to enhance online store performance.

Benefits

• Comprehensive medical aid
• Pension fund contributions
• Opportunities for professional development
• Annual performance bonuses

Company Culture

• Team Spirit: We foster a collaborative atmosphere where teamwork is key.
• Customer Focused: Our customers are at the heart of everything we do.
• Sustainability: We are committed to sustainable practices in our operations.