Healthcare Administrator

Job Description

We are looking for a proactive Healthcare Administrator to manage day-to-day operations in our healthcare facility in Durban. You will be instrumental in streamlining processes and enhancing patient services.

Responsibilities

• Lead daily administrative operations in a fast-paced healthcare setting.
• Ensure adherence to all healthcare compliance standards.
• Coordinate between clinical and administrative teams for optimal patient flow.
• Safeguard the integrity of patient data in line with regulations.
• Implement process improvements for enhanced patient satisfaction.
• Manage financial aspects including budgeting and reporting.
• Analyze operational data to inform decision-making.
• Support staff training initiatives and ensure skill development.
• Resolve patient queries and grievances promptly and professionally.

Requirements

Education

• Bachelor's degree in Health Services Management or related discipline
• Master's degree in Healthcare Administration is preferred

Experience

• 5+ years of experience in healthcare administration

Technical Skills

• Electronic Health Records Management
• Process Improvement

Soft Skills

• Problem-solving
• Interpersonal Skills

Certifications

• Certified Healthcare Executive (CHE)
• Lean Six Sigma Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Knowledge of healthcare policy: Understanding of the impact of healthcare policies on operations.
• Project Management Experience: Experience in managing healthcare projects and initiatives.

Benefits

• Full family health coverage
• Generous leave policy including parental leave
• Funding for ongoing education and training
• Work-life balance initiatives

Company Culture

• Innovation in Care: We prioritize innovative approaches to healthcare delivery and patient engagement.
• Supportive Environment: We create a supportive and engaging work environment for all staff.
• Community Focused: We are dedicated to serving our community and contributing to its health and wellbeing.