E-commerce Manager

Job Description

As an E-commerce Manager, you will take charge of our online retail operations. With your expertise, you will aim to increase traffic and conversion rates by leveraging SEO and effective marketing. Your leadership will help foster a team that is dedicated to upholding high standards for our customer base.

Responsibilities

• Formulate and execute strategies to drive conversion rate optimization.
• Conduct A/B testing to improve user experience based on data insights.
• Maintain strong relationships with key stakeholders across various departments.
• Integrate customer feedback into service enhancements.
• Ensure compliance with company policies regarding online sales.
• Track and report e-commerce sales, expenses, and profitability.
• Explore new online sales channels and partnership opportunities.
• Implement effective spam and fraud prevention measures.
• Organize training sessions for e-commerce team.

Requirements

Education

• Master's degree in Business Administration or Marketing is a plus

Experience

• 5+ years in e-commerce operations or digital marketing

Technical Skills

• PPC Advertising
• Social Media Marketing

Soft Skills

• Project Management
• Negotiation Skills

Languages

• English: Fluent

Advantageous

• Experience with CRM systems (e.g. Salesforce): Experience in managing customer relationships effectively.
• Familiar with supply chain management: Basic knowledge of supply chain processes affecting e-commerce.

Benefits

• Comprehensive health and wellness package
• Performance-based bonuses and incentives
• Remote work options provided
• Support for ongoing training and education

Company Culture

• Continuous Learning: We promote ongoing learning and improvement through various opportunities.
• Empowerment: Our employees are empowered to take initiative and propose new projects.