Technical Writer

Job Description

We are seeking a detail-oriented Technical Writer to join our growing team in Port Elizabeth. The ideal candidate will possess excellent writing skills and a strong understanding of technical concepts. You will be responsible for creating and maintaining documentation that is clear, concise, and useful for our users.

Responsibilities

• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Conduct interviews with subject matter experts to gather information.
• Utilize feedback from users to update and improve existing documentation.
• Collaborate with graphic designers for effective presentation of technical information.
• Track and manage documentation projects within specified timelines.
• Ensure compliance with industry standards and regulations.

Requirements

Education

• Bachelor's degree in Communication, Journalism, or a related field is preferred

Experience

• 5 years of experience in technical writing or a similar role

Technical Skills

• Adobe Technical Communication Suite
• SEO Best Practices

Soft Skills

• Critical Thinking
• Team Player

Certifications

• Technical Writing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with programming languages: Understanding of programming basics to enhance documentation clarity.
• Experience with multimedia documentation tools: Experience in creating video tutorials or online training materials.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with employer match.
• Generous leave policy and family leave provisions.
• Learning and training budgets.

Company Culture

• Continuous Learning: We support our employees in ongoing training and professional development.
• Work-Life Balance: We prioritize work-life balance and understand the importance of personal time.
• Employee Recognition: Our team shares successes and recognizes individual contributions both formally and informally.