Retail Manager

Job Description

Join our Durban store as a Retail Manager, where you will be at the forefront of our retail activities. You will manage daily store operations, including staffing, inventory, and customer service initiatives. We are looking for a proactive leader with a background in retail management who can inspire their team to achieve targets and deliver exceptional service.

Responsibilities

• Lead and manage daily operations within the retail store.
• Set sales targets and assist in achieving them through effective management.
• Ensure the store is well-stocked and visually appealing to customers.
• Facilitate training and development for new and existing staff members.
• Develop and execute marketing campaigns to enhance store visibility.
• Conduct analysis of financial performance with respect to sales and costs.
• Address customer inquiries and complaints in a professional manner.
• Maintain operating standards and provide feedback for continuous improvement.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• Master's degree is a plus

Experience

• 4+ years of experience in a retail supervisory role

Technical Skills

• Team Management
• Marketing Strategies

Soft Skills

• Communication
• Time Management

Certifications

• Certified Retail Executive

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Background in marketing: Knowledge in executing promotional campaigns and marketing strategies.
• Leadership training: Additional management training or certifications will be advantageous.

Benefits

• Comprehensive health insurance coverage
• Pension plan contributions
• Generous leave policies
• Access to training and development programs

Company Culture

• Innovation: We encourage innovative thinking and new ideas within our team.
• Employee Growth: We support personal and professional development through training and mentorship.
• Fun and Engagement: We foster a fun and engaging work environment for all staff members.