E-commerce Manager

Job Description

We are on the lookout for an E-commerce Manager to lead our online sales strategies and digital marketing efforts. The successful candidate will manage day-to-day operations, collaborate with different teams to optimise user experience, and drive revenue growth through effective e-commerce initiatives.

Responsibilities

• Lead e-commerce projects from conception to execution, tracking each project's progress.
• Collaborate with IT to ensure optimal website functionality and integrity.
• Utilize analytics tools to report on sales performance and customer behaviour.
• Coordinate with logistics and supply chain teams to ensure timely order fulfilment.
• Engage with customers through feedback and surveys to enhance user experience.
• Set and manage budgets for online marketing initiatives.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Postgraduate qualification is an advantage

Experience

• 3+ years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• Digital Marketing Tools

Soft Skills

• Analytical Skills
• Communication

Certifications

• Google Analytics Certification
• Certified E-commerce Professional (CEP)

Languages

• English: Fluent

Advantageous

• Experience with data analytics tools: Knowledge in using Tableau or Google Data Studio for visualizing e-commerce data.
• Familiarity with A/B Testing methodologies: Ability to conduct A/B testing to enhance website performance and UX.

Benefits

• Competitive salary package with performance bonuses
• Comprehensive medical aid and wellness programmes
• Opportunities for professional development and training
• Flexible working hours and potential for remote work

Company Culture

• Innovation: We champion innovative ideas and encourage our employees to think outside the box.
• Teamwork: Collaboration is key – we work together to achieve common goals.
• Diversity and Inclusion: We embrace diversity and are committed to creating an inclusive environment.