E-commerce Manager

Job Description

As an E-commerce Manager, your core focus will be on enhancing our digital sales processes. You will collaborate with marketing, merchandising, and analytics teams to drive initiatives that convert traffic into sales.

Responsibilities

• Establish KPIs and regularly report on e-commerce performance metrics.
• Streamline processes to enhance operational efficiency within the e-commerce team.
• Work with customer service teams to address online shopper concerns effectively.
• Test and optimize website layouts, content, and product offerings.
• Ensure compliance with relevant e-commerce laws and regulations.

Requirements

Education

• Bachelor's degree in Business Administration or relevant field
• Master's degree preferred

Experience

• 7+ years in an e-commerce or marketing leadership role

Technical Skills

• Data Analysis
• A/B Testing and Optimization

Soft Skills

• Negotiation
• Project Management

Certifications

• Certified E-commerce Professional
• Certified Marketing Management Professional

Languages

• English: Fluent

Advantageous

• Experience with Payment Gateways: Experience in managing various online payment processing systems.
• Familiarity with Email Marketing Software: Knowledge of tools for managing email campaigns for customer retention.

Benefits

• Health, dental, and vision insurance
• Annual leave and sick leave policies
• Professional training and development opportunities
• Employee discounts on company products

Company Culture

• Diversity and Inclusion: We celebrate diversity and are committed to building an inclusive workplace.
• Continuous Learning: Encouragement of ongoing learning and professional growth within our organization.
• Work-life Balance: We believe in maintaining a healthy balance between work and personal life.