Shampooer

Job Description

As a Shampooer at Top Clean Co., you'll be responsible for providing exceptional shampooing services. Your role will involve ensuring hygiene standards and contributing to customer satisfaction through your skilled and professional approach.

Responsibilities

• Execute efficient shampooing techniques to maximize client satisfaction.
• Facilitate personalized consultations to assess client hair care needs.
• Ensure compliance with health and safety standards during service delivery.
• Conduct regular checks on cleaning supplies to ensure readiness.
• Foster rapport with clients to enhance repeat business opportunities.
• Support the overall cleaning team in maintaining high operational standards.
• Engage in ongoing skill development sessions for professional growth.
• Uphold the brand's reputation through quality service and client engagement.
• Assist in resolving customer complaints effectively and professionally.
• Report maintenance needs of equipment to supervisory staff.

Requirements

Education

• High school diploma or equivalent
• Cosmetology certification is an asset

Experience

• 1-2 years experience in salon or spa is a plus

Technical Skills

• Knowledge of sanitation practices

Soft Skills

• Team-oriented
• Multitasking

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Knowledge of the latest hair trends: Keeping up-to-date with current hair care trends and styles.
• Experience in customer relationship management: Skills in building rapport with diverse clientele.

Benefits

• Medical aid contributions
• Opportunities for career advancement
• Employee wellness initiatives
• Regular team-building activities

Company Culture

• Client-Centered Approach: Our focus is on providing exceptional service tailored to every client’s needs.
• Healthy Work-Life Balance: We support a balanced lifestyle, offering flexible schedules to accommodate personal commitments.
• Innovation: We encourage creativity and forward-thinking to enhance our services and client experience.