Retail Manager

Job Description

We are seeking a motivated and experienced Retail Manager to lead our store in East London. In this role, you will drive sales performance, manage a dedicated team, and ensure that customers receive the highest level of service. Your leadership will be key in fostering a positive and productive work environment.

Responsibilities

• Direct daily store activities and motivate the retail team.
• Engage with customers to enhance their shopping experience.
• Analyze competitor activity and market trends to optimize sales.
• Coordinate staff schedules to ensure adequate coverage.
• Maintain accurate records of sales and inventory levels.
• Conduct regular audits to ensure compliance with company standards.
• Lead marketing initiatives to increase store visibility.
• Implement strategies to reduce shrinkage and improve profitability.

Requirements

Education

• Diploma in Business Administration or Retail Management
• Bachelor’s degree is preferred

Experience

• 5+ years of experience in a retail management role

Technical Skills

• Inventory Management
• Data Analysis

Soft Skills

• Conflict Resolution
• Effective Communication

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Strong Analytical Skills: Experience using analytics tools to drive sales performance.
• Knowledge of E-commerce Platforms: Experience with online sales strategies and platforms.

Benefits

• Comprehensive health and wellness benefits
• Retirement savings plan with company contribution
• Flexible working hours for work-life balance
• Regular team-building activities

Company Culture

• Inclusive Environment: We celebrate diversity and believe everyone’s contributions matter.
• Continuous Improvement: We encourage growth through ongoing professional development and training.
• Community Engagement: We are actively involved in our local community, contributing to various initiatives.