E-commerce Specialist

Job Description

We are looking for a passionate E-commerce Specialist to join our Durban-based team. In this role, you will manage online sales strategies and enhance our digital presence. The ideal candidate will have experience in e-commerce platforms and a strong grasp of online marketing techniques.

Responsibilities

• Analyze key performance indicators and adjust strategies accordingly.
• Lead the development of promotional content and campaigns.
• Collaborate with IT teams to ensure site functionality.
• Train staff on e-commerce best practices.
• Integrate new technologies to streamline processes.
• Respond to customer inquiries and resolve issues promptly.
• Manage the budget for online marketing initiatives.
• Foster relationships with key e-commerce partners.
• Conduct market research to better understand consumer needs.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Focus in e-commerce or marketing preferred

Experience

• 4+ years of e-commerce experience

Technical Skills

• E-commerce strategy development
• Social Media Advertising

Soft Skills

• Customer focus
• Teamwork

Certifications

• Certified E-commerce Professional
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Knowledge of HTML/CSS: Basic understanding of HTML/CSS for effective website management.
• Experience with A/B testing tools: Ability to conduct tests to optimize conversion rates and user experience.

Benefits

• Comprehensive medical benefits including dental and vision
• Generous leave policy
• Flexible working hours
• Training and mentorship programs

Company Culture

• Inclusivity: We value diversity and ensure everyone feels included, regardless of their background.
• Passion for excellence: Our commitment to excellence drives our team's success and achievements.