Retail Manager in Durban

Job Description

As a Retail Manager in Durban, you will spearhead our retail operations, ensuring exemplary customer service and effective team management. We are looking for a dynamic leader who can drive sales and improve store efficiency while enhancing customer satisfaction. Your role will involve strategic planning and execution of marketing initiatives to increase store foot traffic and sales.

Responsibilities

• Drive store performance through effective leadership and staff engagement.
• Analyze sales data to identify trends and areas for improvement.
• Implement loss prevention strategies to minimize shrinkage.
• Foster a positive work environment and develop team capabilities.
• Ensure compliance with health and safety regulations in the retail environment.
• Collaborate with vendors and suppliers to maintain product quality and supply.

Requirements

Education

• Diploma in Retail Management or relevant field
• Additional certifications in sales or management would be advantageous

Experience

• 2+ years of experience in a retail supervisory role

Technical Skills

• Marketing Skills
• Point of Sale Systems

Soft Skills

• Communication
• Problem-solving

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Bilingual abilities: Fluency in both English and Zulu or Afrikaans preferred.
• Experience with staff training: Background in training and onboarding new team members.

Benefits

• Comprehensive medical aid coverage
• Annual bonus based on store performance
• Generous leave policies, including sick leave
• Discount programs for employees and their families

Company Culture

• Innovation: We thrive on innovation and new ideas to enhance our store experience.
• Inclusivity: We are committed to creating a diverse and inclusive workplace.
• Community Engagement: We actively engage with the local community and support local events.