E-commerce Manager

Job Description

As an E-commerce Manager, you will take charge of our online store operations, driving sales and enhancing the customer experience. You will be responsible for developing marketing strategies, managing product listings, and analysing performance metrics to achieve business goals.

Responsibilities

• Create and manage digital marketing campaigns across various platforms.
• Utilise A/B testing to optimise landing pages and product offerings.
• Maintain relationships with third-party vendors and service providers.
• Develop a content strategy that supports SEO and marketing initiatives.
• Monitor feedback and reviews to drive product improvements.
• Implement customer retention programs to increase loyalty.
• Direct analytics efforts to track ROI for all e-commerce initiatives.

Requirements

Education

• Bachelor's degree in Business Management or a related field
• Master's degree in Marketing is preferred

Experience

• 3+ years of experience in a managerial role within e-commerce

Technical Skills

• E-commerce Analytics Tools
• Social Media Marketing

Soft Skills

• Creativity
• Communication Skills

Certifications

• Facebook Blueprint Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Understanding of supply chain management: Proficiency in supply chain operations to ensure smooth order fulfillment.
• Knowledge of mobile commerce trends: Awareness of current mobile commerce trends to enhance the mobile shopping experience.

Benefits

• Comprehensive health benefits including medical aid
• Performance-based bonuses
• Flexible work arrangements
• Access to continuous learning programs

Company Culture

• Customer Focus: We put our customers at the heart of what we do, striving for excellence in service.
• Continuous Improvement: We are committed to continuous learning and improving our practices.
• Empowerment: We empower our staff to take initiative and ownership of their work.