Hospitality Manager

Job Description

Join our dynamic team in Durban as a Hospitality Manager! You will play a crucial role in overseeing day-to-day operations, managing staff, and ensuring our guests have a memorable stay. A strong background in the hospitality sector is required.

Responsibilities

• Lead daily meetings with department heads to discuss operational goals and performance.
• Enhance guest experiences through personalized services and attention to detail.
• Manage inventory and procurement of supplies to ensure operational efficiency.
• Oversee the scheduling of staff and allocation of resources based on demand.
• Monitor market trends to adjust offerings and pricing strategy accordingly.
• Promote a culture of teamwork and collaboration among staff.

Requirements

Education

• Bachelor's degree in Hospitality Management or a related discipline
• MBA in Hospitality Management is a plus

Experience

• 5+ years of experience in hotel management

Technical Skills

• Team Management
• Marketing Strategies

Soft Skills

• Problem-solving
• Communication

Certifications

• Hospitality Management Certification
• Certified Food Safety Manager

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Bilingual in English and another language: Ability to communicate in multiple languages is considered an advantage.
• Sales and Marketing experience: Previous experience in hotel sales and promotion.

Benefits

• Comprehensive health insurance package
• 401(k) with employer match
• Flexible working conditions
• Ongoing training and career advancement programs

Company Culture

• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment for all employees.
• Continuous Improvement: We are dedicated to ongoing staff development and enhancing our service offerings.
• Community Engagement: We actively engage with the local community and support local initiatives.