IT Support Technician

Job Description

We are seeking an IT Support Technician to join our team in Johannesburg. The ideal candidate will have a solid understanding of IT support and administration, providing exceptional service to our staff while ensuring all systems are operating efficiently.

Responsibilities

• Perform regular backups and data recovery processes.
• Monitor system performance and identify areas for improvement.
• Respond to and resolve help desk tickets in a timely manner.
• Provide reports on IT support activities and trends.
• Assist in the implementation of IT projects.

Advantageous

• Familiarity with Linux systems: Basic knowledge of Linux operating systems and command-line tools.
• Hardware Troubleshooting Skills: Ability to diagnose and fix hardware-related issues.

Benefits

• Comprehensive health insurance
• Employee wellness programs
• Professional development opportunities
• Work-life balance initiatives

Company Culture

• Team Spirit: We promote a strong team spirit and camaraderie among colleagues.
• Diversity and Inclusion: We embrace diversity and are committed to building an inclusive workplace.
• Work-Life Balance: We understand the importance of work-life balance and support our employees in achieving it.