Technical Writer in Cape Town

Job Description

Join our dynamic team as a Technical Writer. You will create and improve product documentation and support our engineering teams. Your expertise will ensure users have up-to-date and accurate information at their fingertips.

Responsibilities

• Draft and edit user documentation, FAQs, and technical articles.
• Collaborate with software developers and product teams to document new functionalities.
• Assist in maintaining the standards and practices of documentation.
• Gather user feedback on documentation and implement improvements.
• Develop templates and style guides for documentation consistency.

Requirements

Education

• Bachelor's degree in Communications, Information Technology, or related field

Experience

• 5+ years of experience in a technical writing position

Technical Skills

• Documentation Tools
• API Documentation

Soft Skills

• Project Management
• Team Collaboration

Languages

• English: Fluent

Advantageous

• Knowledge of HTML and CSS: Understanding of basic web technologies to enhance documentation.
• Experience with graphic design tools: Ability to create visuals that enhance technical documentation.

Benefits

• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company contribution
• Flexible work hours and remote work options
• Ongoing training and career growth opportunities

Company Culture

• Team Collaboration: We prioritize teamwork and collaboration, ensuring every voice is heard.
• Work-Life Balance: We believe in balancing work and personal life for overall well-being.
• Empowerment: We empower our employees to take ownership of their roles and responsibilities.