Healthcare Administrator

Job Description

As a Healthcare Administrator in Johannesburg, you will be responsible for the smooth operation of our healthcare services, including managing staff schedules, handling patient inquiries, and ensuring regulatory compliance.

Responsibilities

• Ensure timely communication of healthcare policies and updates to staff and patients.
• Prepare and present reports on administrative performance and improvements.
• Engage with patients to gather feedback for service enhancement.
• Implement strategies to improve patient satisfaction and service quality.

Requirements

Education

• Bachelor's degree in Health Services Management or related field
• Master's degree in Business Administration (MBA) is advantageous

Experience

• 5+ years of progressive experience in healthcare administration

Technical Skills

• Project Management
• Regulatory Compliance

Soft Skills

• Analytical Thinking
• Interpersonal Skills

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• Bilingual proficiency: Ability to communicate in multiple languages.
• Experience with electronic health records (EHR): Familiarity with managing electronic health record systems.

Benefits

• Comprehensive medical aid coverage
• Employee support programs
• Paid time off for holidays and personal leave
• Training and mentorship programs

Company Culture

• Innovation in Healthcare: We encourage the adoption of innovative practices to improve healthcare delivery.
• Work-Life Balance: Striving for a healthy work-life balance is essential for the well-being of our staff.
• Patient-Centric Approach: Our focus is always on enhancing patient care and outcomes.