E-commerce Manager

Job Description

We are seeking an E-commerce Manager to spearhead our online sales initiatives from Johannesburg. You will be responsible for managing the E-commerce platform, driving sales strategies, and enhancing the overall customer experience. The ideal candidate will possess a diverse skill set with experience in e-commerce operations and online marketing.

Responsibilities

• Create and execute marketing strategies to increase online visibility.
• Manage budget allocation for digital advertising and campaigns.
• Collaborate with web developers to enhance site functionality.
• Utilize data analytics tools to inform decision-making.
• Ensure compliance with legal and regulatory requirements in e-commerce.
• Offer innovative solutions to improve customer retention rates.
• Consolidate customer feedback to refine product offerings.
• Set up promotional activities and seasonal campaigns to boost engagement.

Requirements

Education

• Bachelor's degree in Business or e-commerce related field

Experience

• 5+ years of experience in managing e-commerce projects

Technical Skills

• Content Management Systems
• SEO Tools

Soft Skills

• Negotiation
• Adaptability

Certifications

• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Understanding of supply chain management: Knowledge of optimizing supply chain to enhance operational efficiencies.
• Familiarity with social media marketing: Experience in managing social media marketing campaigns to drive traffic.

Benefits

• Comprehensive medical aid and dental coverage.
• Flexible work hours and remote work options.
• Opportunities for professional growth and development.
• Employee discounts on products.

Company Culture

• Customer-Centric: We prioritize our customers and work tirelessly to meet their needs and expectations.
• Continuous Improvement: We believe in constant improvement and encourage everyone to seek out opportunities for personal development.
• Work-Life Balance: We support a healthy work-life balance for our employees to thrive both personally and professionally.