Healthcare Administrator

Job Description

We are on the lookout for an efficient Healthcare Administrator in Cape Town who will be responsible for essential administrative duties. You will play a vital role in maintaining accurate patient records, scheduling, and ensuring the seamless flow of communication between patients and healthcare professionals.

Responsibilities

• Organize and maintain accurate filing systems for patient records.
• Handle day-to-day administrative tasks and office management.
• Coordinate effective communication between patients and medical staff.
• Help develop patient education materials and resources.
• Implement and monitor patient satisfaction surveys.
• Conduct training for new administrative staff as needed.
• Collaborate with IT to maintain electronic health records systems.

Requirements

Education

• Bachelor's degree in Business Administration or relevant field

Experience

• 3+ years of experience in a healthcare setting is preferred

Technical Skills

• Electronic Health Records (EHR)
• Data Management

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Registered Health Information Administrator (RHIA)

Languages

• English: Fluent
• Xhosa: Conversational

Advantageous

• Proficiency in Office Software: Ability to use MS Office Suite and other administrative tools.
• Experience with Compliance Regulation: Knowledge of healthcare compliance regulations is a plus.

Benefits

• Flexible working hours to enhance work-life balance
• Retirement plan with company contributions
• Ongoing professional development opportunities
• Friendly and supportive work environment

Company Culture

• Commitment to Excellence: We strive for excellence in every task, ensuring the highest standards of healthcare.
• Continuous Improvement: We encourage the ongoing professional development of our staff, promoting lifelong learning.
• Diversity and Inclusion: We value diversity and create an inclusive environment for all employees.