E-commerce Manager

Job Description

As the E-commerce Manager, you will lead various projects aimed at increasing online sales through innovative solutions. Your role will involve overseeing product listings, managing promotions, and analyzing sales data to inform future strategies.

Responsibilities

• Create e-commerce strategies that align with the overall business goals.
• Analyze website performance using analytics tools and optimize accordingly.
• Work closely with suppliers and logistics to ensure timely order fulfillment.
• Develop promotional strategies for seasonal sales and product launches.
• Coordinate with social media and content teams to maintain brand presence.
• Identify opportunities for upselling and cross-selling to boost average order value.
• Conduct A/B testing on website elements to improve conversion rates.
• Develop and manage customer loyalty programs to enhance retention rates.

Requirements

Education

• Bachelor's degree in Business Administration or a related field
• Master's degree preferred

Experience

• 5+ years of experience in e-commerce or a comparable role

Technical Skills

• Digital Marketing Tools
• Content Management Systems

Soft Skills

• Leadership
• Customer Focus

Languages

• English: Fluent
• Afrikaans: Intermediate

Advantageous

• Proficiency in Graphic Design Software: Experience in using tools like Adobe Photoshop and Illustrator for promotional materials.
• Knowledge of Affiliate Marketing: Experience in managing affiliate marketing programs.

Benefits

• Comprehensive medical aid coverage
• Flexible work hours
• Performance-based bonuses
• Professional development opportunities

Company Culture

• Integrity: Operating with honesty and transparency in all our business dealings.
• Continuous Improvement: We prioritize ongoing learning and development to enhance our skills.
• Diversity and Inclusion: We celebrate diversity and embrace inclusivity in our workforce.