E-commerce Manager

Job Description

As an E-commerce Manager, you will spearhead initiatives to boost our online sales and customer satisfaction. This role requires a holistic approach to managing product listings, promotions, and digital marketing.

Responsibilities

• Strategically enhance our e-commerce platform for better user experience.
• Directly manage online promotional activities and product launches.
• Conduct market research to understand consumer needs and preferences.
• Establish partnerships with third-party vendors for marketing enhancements.
• Train staff to maintain high customer service levels for online inquiries.
• Utilize SEO strategies to enhance visibility and drive traffic.
• Set and manage the e-commerce budget effectively.
• Foster a customer-first culture within the e-commerce team.

Advantageous

• Experience with Google Ads: Familiarity with setting up and managing Google Ads campaigns.
• Knowledge of Affiliate Marketing: Experience in setting up and managing affiliate marketing programs.

Benefits

• Competitive salary package
• Medical aid and provident fund
• Flexible working hours
• Work-from-home options available
• Opportunities for professional development

Company Culture

• Innovation: We embrace innovation and encourage out-of-the-box thinking.
• Team Spirit: Our work environment promotes teamwork and collaboration.
• Diversity and Inclusion: We celebrate diversity and promote an inclusive atmosphere for all.