Retail Manager

Job Description

Join our team as a Retail Manager in Durban, where you will lead a dedicated team to achieve sales targets while ensuring outstanding customer service. This role requires both strategic and operational oversight of our retail operations.

Responsibilities

• Cultivate a high-performance culture among staff through motivation and leading by example.
• Drive operational excellence in all aspects of the store.
• Support staff development and performance through ongoing feedback and coaching.
• Establish effective communication channels with the team and management.
• Assist in budgeting, forecasting, and financial planning.
• Respond quickly to changing business needs and market conditions.
• Network with other retail managers to share best practices.

Requirements

Education

• Bachelor's degree in Retail Management or Business Administration
• MBA preferred

Experience

• 5+ years of experience in a retail leadership role

Technical Skills

• Sales Forecasting
• Retail Analytics

Soft Skills

• Team Management
• Negotiation

Certifications

• Certified Retail Manager

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Previous experience in a fast-paced retail environment: Ability to thrive and lead in a fast-moving retail setting.
• Knowledge of local market trends: Understanding of the local retail landscape and consumer behavior.

Benefits

• Attractive remuneration package
• Retirement savings plan with company matching
• Flexible working arrangements
• Ongoing training and professional development

Company Culture

• Diversity and Inclusion: We are committed to building a diverse team and promoting inclusivity in the workplace.
• Work-Life Balance: We support our employees in achieving a healthy work-life balance.
• Continuous Development: We invest in our people's growth through regular training and development opportunities.