Retail Manager

Job Description

As a Retail Manager in Durban, you will oversee all aspects of retail operations, from managing sales, inventory control, and store merchandising to leading and training staff. Your focus will be on enhancing customer experience and achieving sales targets while fostering a positive workplace culture.

Responsibilities

• Oversee store operations and ensure compliance with company policies.
• Enhance customer experience through effective staff training.
• Implement inventory control measures and track stock levels.
• Utilize sales reports for strategic planning.
• Foster a collaborative team environment to drive sales.
• Prepare budgets and oversee financial performance.
• Coordinate merchandise displays and in-store promotions.

Requirements

Education

• Diploma in Retail Management or related field

Experience

• Minimum of 2 years of experience in a supervisory role.

Technical Skills

• Store Operations Management
• Customer Relationship Management

Soft Skills

• Team Building
• Time Management

Languages

• English: Fluent

Advantageous

• Knowledge of loss prevention techniques: Experience in strategies for loss minimization and safety.
• Proficient in financial reporting: Able to prepare and interpret financial reports to guide decision-making.

Benefits

• Medical aid contribution
• Annual leave and paid public holidays
• Training and development programs
• Flexible working hours

Company Culture

• Diversity: We embrace diversity and prioritize an inclusive workplace for all.
• Continuous Improvement: We are dedicated to personal and professional development for our team members.