E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online business initiatives in Cape Town. The ideal candidate will have a strong background in digital marketing and e-commerce strategies, with a passion for enhancing customer experience and driving sales growth.

Responsibilities

• Lead the e-commerce team to achieve sales targets and improve customer engagement.
• Utilize SEO and PPC strategies for better online visibility.
• Conduct A/B testing on website elements to refine user experience.
• Create promotional campaigns and manage online advertising budgets.
• Coordinate with logistics and customer support to ensure order fulfilment.
• Develop and maintain budgets for e-commerce operations.
• Provide insights and recommendations based on data analysis.
• Engage in continuous learning to keep up with e-commerce innovations.

Requirements

Education

• Bachelor's degree in e-commerce, marketing, or related field
• Master's degree is a plus

Experience

• 5+ years of progressive experience in e-commerce management

Technical Skills

• Digital Marketing Tools
• CRM Software

Soft Skills

• Strategic Thinking
• Negotiation

Certifications

• Certified E-commerce Specialist
• HubSpot Certification

Languages

• English: Fluent

Advantageous

• Experience with Affiliate Marketing: Hands-on experience managing affiliate marketing programs.
• Knowledge of Social Media Marketing: Understanding of social media strategies to boost e-commerce presence.

Benefits

• Comprehensive healthcare coverage
• Generous paid leave policy
• Professional development support
• Team-building activities

Company Culture

• Growth Mindset: We promote a growth mindset, encouraging continuous learning and development.
• Respect and Integrity: We uphold respect and integrity in all our dealings, fostering a positive workplace.
• Community Engagement: We actively engage in community initiatives, giving back to society.