Community Services Manager - Pretoria - Social Work

Job Description

We are looking for a passionate Community Services Manager to oversee our social work initiatives in Pretoria. The ideal candidate will have a strong background in community support, resource management, and program development, ensuring we effectively meet the needs of our clients.

Responsibilities

• Direct the implementation of social intervention programs that benefit the community.
• Foster relationships with key community stakeholders to enhance service delivery.
• Analyze data and trends to inform program development and improvement.
• Ensure all programs comply with national and local regulations.
• Act as a liaison between community members and service providers.
• Develop marketing materials to promote services and events.
• Create a feedback mechanism for continuous improvement of programs.
• Host community forums to gather input on services and address concerns.

Requirements

Education

• Bachelor's degree in Social Work or a related field
• Master's degree is highly desirable

Experience

• 5+ years of experience in managing community services or social work programs.

Technical Skills

• Project Management
• Data Analysis

Soft Skills

• Conflict Resolution
• Teamwork

Certifications

• Social Work Professional Certification
• Leadership in Nonprofit Management

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Multilingual abilities: Experience communicating with diverse populations and stakeholders.
• Crisis management experience: Ability to effectively address emergencies or urgent community needs.

Benefits

• Comprehensive benefits including medical aid.
• Generous leave policy including annual and sick leave.
• Opportunities for further education and training.
• Supportive work environment focusing on employee well-being.

Company Culture

• Collaboration: Our team works together to create meaningful programs and services.
• Innovation: We embrace new ideas and approaches to improve our service delivery.
• Empowerment: We empower our staff to make decisions that benefit our clients and community.