E-commerce Manager

Job Description

We're on the hunt for a passionate E-commerce Manager in Durban to spearhead our online retail operations. This role requires a strategic thinker with a proven track record in e-commerce, capable of enhancing user experience and driving sales through innovative digital strategies.

Responsibilities

• Oversee inventory management and sales forecasting.
• Drive customer retention initiatives and loyalty programs.
• Stay updated with industry trends to provide insights for innovation.
• Guide the team in product presentation and website design improvements.
• Ensure all e-commerce initiatives align with the brand's values.

Requirements

Education

• Bachelor's degree in Digital Marketing or related field
• Master's degree is preferred

Experience

• 5+ years in e-commerce or digital marketing roles

Technical Skills

• Data Analysis Tools
• Digital Marketing Strategies

Soft Skills

• Project Management
• Communication

Certifications

• E-commerce Marketing Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Proven Track Record in Sales Growth: Demonstrated history of driving sales increases through innovative e-commerce strategies.
• Knowledge of Subscription Models: Experience with subscription-based e-commerce models for customer retention.

Benefits

• Comprehensive health insurance plans
• Performance-based bonuses and incentives
• Work-from-home options
• Learning and development opportunities

Company Culture

• Customer-Centric Approach: We prioritize our customers' needs and strive to enhance their online shopping experience.
• Diversity and Inclusion: We value diverse perspectives and strive to create an inclusive workplace.
• Sustainability Focus: We are committed to sustainable practices in our business operations.