E-commerce Manager

Job Description

Join our team as an E-commerce Manager, where you'll be responsible for developing our online sales strategy. You will collaborate with marketing, sales, and product teams to enhance user experience and drive revenue growth through various channels.

Responsibilities

• Lead all e-commerce operations, focusing on growth and customer acquisition.
• Evaluate emerging technologies to enhance e-commerce platforms.
• Develop and oversee the annual e-commerce marketing plan.
• Implement SEO best practices to drive organic traffic.
• Manage social media advertising to attract new customers.
• Conduct A/B testing and analytics to optimise marketing campaigns.
• Collaborate with the IT team for website enhancements and troubleshooting.
• Ensure compliance with e-commerce regulations and policies.

Requirements

Education

• Bachelor's degree in Marketing or Business
• Master’s degree in E-commerce or related field

Experience

• 5-7 years of experience in e-commerce management

Technical Skills

• Project Management
• Customer Relationship Management (CRM)

Soft Skills

• Team Collaboration
• Adaptability

Certifications

• Certified E-commerce Professional
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience with A/B Testing: Experience in conducting A/B tests to increase conversion rates.
• Knowledge of Supply Chain Management: Understanding supply chain dynamics relevant to e-commerce.

Benefits

• Comprehensive medical coverage for you and family
• Employee discounts on products
• Flexible work schedule with remote work capability
• Ongoing training and mentorship programs

Company Culture

• Integrity: We operate with a high level of integrity in all our business practices.
• Diversity and Inclusion: We strive to create a diverse and inclusive workplace where everyone can thrive.
• Continuous Learning: Employees are encouraged to pursue learning opportunities to grow personally and professionally.