Billing Administrator

Job Description

As a Billing Administrator at Tech Solutions Company, you will play a vital role in managing our billing operations. This position requires keen attention to detail to ensure accurate invoicing and effective communication with clients.

Responsibilities

• Oversee the generation of invoices and ensure they are dispatched on time.
• Communicate with clients to clarify billing issues and provide updates.
• Maintain accurate records of payment history and account statuses.
• Assist in the setup and maintenance of billing systems.
• Conduct regular audits to ensure billing accuracy.
• Work closely with sales teams to validate customer account details.
• Handle customer account adjustments and credits.
• Track the status of outstanding payments and assist with collections.
• Ensure compliance with all relevant laws and regulations.
• Participate in continuous improvement efforts for billing processes.

Requirements

Education

• High school diploma or equivalent
• Degree in Accounting or Finance preferred

Experience

• 3+ years of experience in a similar billing role

Technical Skills

• Attention to Detail
• Accounting Software
• CRM Software

Soft Skills

• Interpersonal Skills
• Organizational Skills

Languages

• English: Fluent

Advantageous

• Experience in the technology industry: Familiarity with technology-related billing processes.
• Knowledge of South African tax regulations: Awareness of local tax requirements affecting billing practices.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer contribution
• Work-life balance initiatives
• Professional development support

Company Culture

• Customer-Centric Approach: We focus on meeting client needs and maintaining strong relationships.
• Innovation: We foster a culture of creativity and encourage employees to think outside the box.
• Supportive Leadership: Our management supports employee growth through mentorship and guidance.