IT Support Technician

Job Description

Are you an IT Support Technician looking to make a difference? In this role, you will be responsible for providing technical support, managing user accounts, and ensuring our IT systems are efficient and effective. Your expertise will help maintain our IT environment, allowing us to deliver superior service to our clients. If you thrive in a dynamic environment and enjoy troubleshooting, this position is for you!

Responsibilities

• Manage and support network infrastructure, investigating connectivity issues.
• Collaborate with external vendors on IT projects and contract negotiations.
• Provide training and assistance to staff on new technologies and software applications.
• Identify trends and provide reports on user issues and performance metrics to management.