Retail Manager

As a Retail Manager in our Cape Town location, you will play a pivotal role in enhancing our customer experience and driving sales. You'll oversee daily operations, manage staff, and ensure that our store meets its targets while adhering to company standards.

Category: Retail and Consumer Services - Retail Management
Full-time

• R300,000 - R450,000 / Year
• R25000 - R37500 / Month

Closing Date: 2025-02-10
Location: Cape Town

• Oversee the overall functioning of the retail store.
• Cultivate a customer-first culture within the team.
• Monitor sales performance and prepare reports for management.
• Enhance the store's visual presentation and layout.
• Recruit, train, and develop store staff.
• Establish effective communication channels within the team.
• Ensure all staff are knowledgeable about products and services.
• Conduct regular inventory audits to prevent loss.
• Create a welcoming and safe shopping environment.
• Manage store promotions, events, and customer loyalty initiatives.

• Bachelor's degree in Business Management or related field
• Sales Management Proficient in managing and driving sales in a retail environment.
• Inventory Management Skilled in monitoring inventory levels and reducing shrinkage.
• Customer Relationship Management Strong ability to foster customer loyalty and satisfaction.
• Leadership Capable of leading a team effectively and inspiring others.
• Communication Excellent communicator, both verbally and written.
• Problem-solving Able to quickly identify issues and implement solutions.
• English (Fluent)
• Afrikaans (Conversational)

• Previous experience in e-commerce management: Familiarity with online retail operations and digital marketing.
• Certifications in Retail Management: Relevant certifications to enhance management skills.

• Competitive salary with performance bonuses
• Health and wellness benefits
• Employee discounts on products
• Opportunities for professional development

• Team-Oriented Environment: Our culture encourages teamwork and collaboration among staff.
• Customer-Centric Approach: We focus on delivering exemplary service to our customers, making their experience our top priority.
• Innovation and Growth: We strive for continuous improvement and welcome innovative ideas from all team members.

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