Hotel Manager

Job Description

We are on the hunt for a dedicated Hotel Manager with a passion for hospitality to lead our hotel operations in Port Elizabeth. The successful candidate will oversee daily operations, ensuring exceptional guest experiences while managing staff and budgets effectively.

Responsibilities

• Manage promotional campaigns to enhance hotel visibility
• Implement training programs focused on customer service excellence
• Conduct regular site inspections and improve facilities as needed
• Collaborate with the marketing team to increase brand awareness
• Participate in community events to foster goodwill and partnerships

Requirements

Education

• Bachelor's degree in Hospitality Management or Business Administration
• Additional qualifications in hotel management are beneficial

Experience

• Minimum of 5 years of experience in a hotel management role

Technical Skills

• Event Planning
• Sales and Marketing

Soft Skills

• Communication
• Analytical Thinking

Certifications

• Certified Hotel Administrator (CHA)
• Food Safety Certification

Languages

• English: Fluent

Advantageous

• Experience in food and beverage management: Background in managing hotel dining services or catering operations.
• Multilingual abilities: Proficiency in additional languages is a plus.

Benefits

• Comprehensive health insurance packages
• Flexible working hours
• Retirement savings plan with employer contributions
• Paid time off and holiday benefits

Company Culture

• Diversity and Inclusion: We celebrate diversity and promote inclusion in our workplace.
• Professional Growth: We offer training programs to support the continued professional development of our employees.
• Sustainability Commitment: We are committed to sustainable practices and supporting our local community.