Hospitality Manager

Job Description

We are seeking a passionate and experienced Hospitality Manager to oversee our hotel operations in Port Elizabeth. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a commitment to delivering outstanding guest experiences.

Responsibilities

• Establish and maintain relationships with local businesses and organizations.
• Monitor and maintain hotel standards through regular inspections.
• Promote guest engagement and community involvement activities.
• Plan and oversee special events and promotions at the hotel.
• Stay updated on industry trends to enhance service offerings.

Requirements

Education

• Diploma in Hospitality Management
• Relevant certifications are advantageous

Experience

• 2-4 years of experience in hospitality management

Technical Skills

• Event Planning Software
• Customer Relationship Management (CRM)

Soft Skills

• Problem-Solving
• Team Management

Certifications

• Certified Hospitality Manager (CHM)
• First Aid Certification

Languages

• English: Fluent

Advantageous

• Proficiency in Social Media Marketing: Experience in promoting hotel services via social media channels.
• Sustainability Practices Knowledge: Understanding of sustainable practices in hospitality management.

Benefits

• Flexible working hours and leave options
• Comprehensive health and wellness benefits
• Team-building events and activities
• Career advancement opportunities within the company

Company Culture

• Continuous Improvement: We are committed to learning and improving our processes to enhance guest experiences.
• Community Engagement: We actively participate in community events and contribute to local sustainability efforts.
• Work-Life Balance: We promote a healthy work-life balance for all our employees, encouraging personal growth.