Document Management Specialist

Job Description

We are seeking a Document Management Specialist to join our dynamic team in Cape Town. The successful candidate will be responsible for managing and maintaining all documentation to ensure accuracy and accessibility, including creating and organising various types of documents.

Responsibilities

• Research and analyze information from subject matter experts to produce high-quality documentation.
• Develop and maintain document templates, style guides, and best practices.
• Review and edit existing documents for accuracy and clarity.
• Assist in the development and maintenance of document management systems.
• Ensure documentation is up-to-date for internal stakeholders.
• Conduct periodic audits to identify gaps in documentation.
• Participate in project meetings to stay current on relevant developments.
• Collaborate with design and development teams to ensure documentation supports software projects.
• Train new staff on documentation processes and tools.

Requirements

Education

• Bachelor's degree in Technical Writing or related field
• Certification in technical writing is preferred

Experience

• 2-5 years of experience in documentation management or technical writing roles.

Technical Skills

• MS Office Suite
• Content Management Systems
• HTML/CSS

Soft Skills

• Collaboration
• Adaptability

Languages

• English: Fluent

Advantageous

• Familiarity with content management systems (CMS): Experience using CMS to manage company documentation.
• Knowledge of version control tools: Experience with tools like Git for document tracking.

Benefits

• Comprehensive medical aid
• Retirement savings plan
• Remote working options
• Ongoing training and support

Company Culture

• Diversity and Inclusion: We celebrate diversity and promote an inclusive workplace where all voices are valued.
• Work-Life Balance: We promote a healthy work-life balance, encouraging employees to take care of themselves.