E-commerce Manager

Job Description

Join us as an E-commerce Manager where you will spearhead our online strategy to boost sales and enhance customer satisfaction. You will analyze market trends, manage our online store, and collaborate with marketing teams to develop impactful digital marketing campaigns.

Responsibilities

• Lead the development of the e-commerce strategy to align with overall business objectives.
• Conduct market research to refine product offerings.
• Collaborate with UX designers to improve site navigation and user flow.
• Manage relationships with external partners such as payment processors.
• Analyze data to assess campaign performance and suggest improvements.
• Participate in product photography and description creation.
• Provide training to junior staff on e-commerce best practices.

Requirements

Education

• Master's degree in Marketing or Business Administration is a plus

Experience

• 5+ years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Strategy Development
• Social Media Marketing

Soft Skills

• Creative Thinking
• Leadership Skills

Languages

• English: Fluent

Advantageous

• Experience with Customer Relationship Management (CRM) Systems: Adeptness in using CRM systems to track customer interactions and data.
• Familiarity with Shopify and WooCommerce Platforms: Hands-on experience in managing e-commerce stores on these platforms.

Benefits

• Health, dental, and vision plans
• Retirement savings plan with company matching
• Work-from-home options available
• Generous leave policies including parental leave

Company Culture

• Inclusivity: We value diversity and aim to create an inclusive workplace for all.
• Continuous Improvement: We are committed to continuous learning and personal development.