IT Support Specialist

Job Description

We are in search of a dedicated IT Support Specialist to join our Bloemfontein office. In this role, you’ll provide top-notch technical support to our clients, helping them resolve hardware and software issues promptly.

Responsibilities

• Assist users with the installation and configuration of computer systems.
• Analyze and identify trends in user issues to improve service delivery.
• Participate in IT projects as required and contribute to team efforts.
• Ensure compliance with company policies and IT security standards.

Requirements

Education

• Relevant IT certifications preferred

Experience

• 3+ years of experience in IT support roles preferred

Technical Skills

• Hardware Support
• Software Installation

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Cisco Certified Network Associate (CCNA)
• Microsoft Certified: Windows Server Fundamentals

Languages

• English: Fluent

Advantageous

• Proficiency in Linux systems: Experience with Linux operating systems and command line.
• Basic programming knowledge: Familiarity with scripting languages such as Python or PowerShell.

Benefits

• Comprehensive medical aid contributions
• Paid time off for vacation and sick leave
• Career advancement opportunities
• Employee discounts on tech products

Company Culture

• Team Spirit: We value collaboration and teamwork, building a supportive environment for all staff.
• Innovation: We encourage creativity and forward-thinking solutions in our projects.
• Inclusivity: Diversity is embraced and valued, ensuring all opinions are heard and respected.