Postal Service Clerk

Job Description

As a Postal Service Clerk, you will be responsible for sorting and delivering mail to designated locations. The successful candidate will display excellent organizational skills, enabling them to handle a high volume of mail efficiently.

Responsibilities

• Sort and organize incoming mail to ensure efficient processing.
• Deliver mail and parcels to various locations within the service area.
• Collect outgoing mail and liaise with postal branches for coordination.
• Keep precise records of mail movement to maintain accountability.
• Respond to customer inquiries and resolve issues surrounding mail services.
• Assist management with mailroom inventory tasks and management.
• Use handheld devices for tracking packages and deliveries.
• Participate in training sessions to enhance service delivery skills.

Requirements

Education

• Matric certificate or equivalent

Experience

• At least 1 year of experience in a similar role.

Technical Skills

• Basic Computer Skills
• Routing Software

Soft Skills

• Communication Skills
• Attention to Detail
• Time Management

Advantageous

• Customer Service Experience: Previous experience in a customer-facing role is beneficial.
• Bilingual Skills: Fluency in English and Afrikaans is advantageous.

Benefits

• Competitive salary range of R 120,000 - R 150,000 per annum.
• Medical and dental insurance benefits.
• Paid time off and holidays.
• Employee assistance programs for support.

Company Culture

• Team Collaboration: We prioritize teamwork and believe that collaboration enhances productivity and service quality.
• Customer Focus: Our commitment to customer satisfaction shapes our operations and service delivery.
• Respect and Inclusion: We foster an inclusive workplace that respects diverse backgrounds and perspectives.