Retail Manager

Job Description

We are seeking a knowledgeable and motivated Retail Manager to join our Johannesburg branch. This role requires a hands-on leader who can oversee store operations, manage staff, and drive sales while ensuring excellent customer service.

Responsibilities

• Lead the retail team to achieve sales targets and KPIs.
• Develop and implement in-store sales promotions.
• Manage staff schedules to ensure adequate coverage.
• Conduct regular performance reviews and feedback sessions with team.
• Champion a positive shopping environment for customers.
• Resolve issues related to merchandise and inventory.
• Monitor competitor activities and market trends.
• Participate in recruitment and onboarding of new staff.
• Ensure compliance with health and safety regulations.
• Foster a culture of teamwork and accountability.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 3-5 years of experience in retail management

Technical Skills

• Customer Service Excellence
• Sales Strategy Development

Soft Skills

• Leadership
• Communication

Benefits

• Competitive salary package with performance bonuses.
• Medical aid and retirement benefits.
• Opportunities for professional growth and advancement.
• Employee discounts on products.

Company Culture

• Customer-Centric Approach: We prioritize our customers above all, ensuring their satisfaction and loyalty.
• Innovative Teamwork: We believe in collaboration and creativity, fostering a dynamic environment.
• Diversity and Inclusion: We value diverse backgrounds and perspectives, creating an inclusive workplace.