E-commerce Specialist

Job Description

As an E-commerce Specialist, you will be pivotal in driving our online sales strategies and managing digital marketing campaigns. We seek someone with a keen understanding of market trends and consumer behaviour, ready to take our e-commerce platform to the next level.

Responsibilities

• Oversee daily e-commerce operations and ensure smooth functionality.
• Work with the design team to enhance the online store’s visual appeal.
• Conduct A/B testing to improve user engagement and conversion rates.
• Manage customer relationships and address any queries or concerns.
• Coordinate with logistics to ensure timely deliveries and customer satisfaction.
• Develop promotional campaigns based on market trends.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field

Experience

• 3+ years of experience in e-commerce or digital marketing

Technical Skills

• SEO/SEM
• Google Analytics

Soft Skills

• Analytical Thinking
• Communication

Certifications

• Google Analytics Certification
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with e-commerce platforms like Shopify or Magento: Practical knowledge of managing e-commerce platforms to enhance user experience.
• Familiarity with email marketing tools: Hands-on experience with tools like Mailchimp or Klaviyo to drive engagement.

Benefits

• Medical aid contribution
• Performance bonuses
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We encourage creative ideas and solutions that drive our e-commerce success.
• Teamwork: Collaboration and teamwork are key to our workplace culture.
• Growth: We believe in personal and professional growth, providing training and development opportunities.