Restaurant Manager

Job Description

Are you a dynamic Restaurant Manager looking for your next challenge? Join us in Durban and take charge of daily operations in a bustling restaurant environment. Your role will include overseeing staff, ensuring top-notch guest experiences, and driving revenue through strategic marketing and operational excellence. We value creative thinkers who can adapt to the ever-changing landscape of the restaurant industry.

Responsibilities

• Lead and motivate the restaurant team towards achieving set goals.
• Ensure high standards of service and hospitality are maintained.
• Conduct regular training sessions for staff to enhance skills.
• Monitor guest feedback and implement improvements accordingly.
• Manage daily financial procedures including cash handling.
• Oversee restaurant cleanliness and upkeep of the facilities.
• Engage with customers to foster loyalty and brand connection.
• Participate in menu planning alongside the culinary team.
• Report directly to the Area Manager on performance metrics.
• Continuously seek ways to improve operational efficiency.

Requirements

Education

• Bachelor's degree in Hospitality Management or Business Administration

Experience

• 5+ years of experience in restaurant management with a strong operational and financial background

Technical Skills

• Operational Management
• Marketing Strategies

Soft Skills

• Team Building
• Adaptability

Certifications

• ServSafe Certification

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience with inventory management systems: Familiarity with systems that streamline inventory and supply chain processes.
• Knowledge of local food trends: Understanding of popular dining preferences and health trends in the local market.

Benefits

• Competitive salary and performance bonuses
• Health and wellness benefits
• Employee discounts at all locations
• Opportunities for professional growth and advancement

Company Culture

• Team Spirit: We nurture a supportive atmosphere where every team member’s contributions are valued.
• Customer-Centric Approach: Our focus is on delivering exceptional service and ensuring guest satisfaction above all.
• Diversity and Inclusion: We celebrate diversity and strive to create an inclusive environment for all employees.