Healthcare Administrator

Job Description

The Healthcare Administrator will oversee the daily operations of our healthcare facility in Cape Town. This role is crucial in ensuring efficient patient care and managing administrative tasks, compliance, and interaction with healthcare providers.

Responsibilities

• Oversee patient admissions and discharge processes.
• Ensure the implementation of health and safety regulations.
• Manage conflict resolution and staff performance issues.
• Collaborate with department heads to align operational goals.
• Track and analyze healthcare data to inform decision-making.
• Serve as a point of contact for healthcare policy updates.
• Promote a positive workplace culture among staff.
• Drive patient engagement and satisfaction initiatives.

Requirements

Education

• Bachelor's degree in Business Administration or a related field
• Master's degree in Health Services Administration preferred

Experience

• 5+ years of experience in a managerial role within healthcare

Technical Skills

• Regulatory Compliance
• Project Management

Soft Skills

• Interpersonal Skills
• Critical Thinking

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Certified Medical Manager (CMM)

Languages

• English: Fluent

Advantageous

• Experience in Telehealth Administration: Knowledge in managing telehealth programs to expand patient access to care.
• Crisis Management Skills: Ability to handle critical situations and develop response strategies.

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous annual leave policy
• Employee assistance program
• Continuous education support

Company Culture

• Continuous Improvement: Our commitment to continuous improvement drives our success.
• Patient-Centric Approach: Our focus is always on enhancing patient experiences and outcomes.
• Professional Development: We invest in our employees’ growth through training and development programs.