Travel Consultant

Job Description

As a Travel Consultant in Durban, you will play a crucial role in guiding clients through their travel planning journey. With your knowledge of popular destinations, accommodations, and activities, you will create tailored travel itineraries that match client preferences. If you are enthusiastic, organized, and have a knack for detail, we want to hear from you!

Responsibilities

• Research and recommend suitable travel destinations and accommodations.
• Provide exceptional customer service and create memorable travel experiences.
• Handle travel-related emergencies with professionalism and efficiency.
• Participate in team meetings to review sales targets and strategies.
• Analyze customer feedback to enhance service delivery.
• Prepare and present travel proposals to clients.
• Stay informed about new travel products and services available on the market.

Requirements

Education

• High School Diploma or equivalent
• Bachelor's degree in Tourism or Hospitality Management preferred

Experience

• 2+ years of experience in travel consulting or related field

Technical Skills

• CRM Software
• Travel Regulations Knowledge

Soft Skills

• Attention to Detail
• Problem-Solving
• Teamwork

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Multilingual Skills: Ability to communicate in multiple languages enhances client engagement.
• Experience with Luxury Travel: Experience arranging high-end travel packages and services.

Benefits

• Comprehensive health insurance package
• Performance-driven bonuses
• Employee travel opportunities worldwide
• Supportive and collaborative team culture

Company Culture

• Inclusivity: We embrace diverse backgrounds and perspectives within our team.
• Innovation: We encourage creativity and innovation in delivering exceptional travel experiences.
• Client Focus: Our priority is always to ensure clients' needs are met with excellence.