E-commerce Manager

Job Description

As an E-commerce Manager at JobFly Co., you will play a crucial role in steering our e-commerce operations towards success in Durban. You’ll implement strategies to optimize our online presence, engage customers effectively, and ultimately drive sales growth.

Responsibilities

• Lead the development and implementation of the e-commerce business plan.
• Coordinate with IT to enhance website features and functionality.
• Manage digital marketing strategies across various channels.
• Set KPIs for e-commerce performance and report on outcomes.
• Facilitate training sessions for staff on e-commerce best practices.
• Enhance website content for better customer engagement.
• Utilize customer feedback to improve services and products.
• Identify and leverage new sales opportunities.
• Work closely with the logistics department for efficient order fulfillment.
• Stay updated with the latest e-commerce trends.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field
• Master's degree is advantageous

Experience

• 3-5 years of experience in e-commerce management

Technical Skills

• E-commerce platforms (e.g., Shopify, WooCommerce)
• Digital Marketing
• Analytics Tools (e.g., Google Analytics)

Soft Skills

• Leadership
• Communication
• Analytical Thinking

Certifications

• Google Analytics Certification
• E-commerce Management Certification

Languages

• English: Fluent

Advantageous

• Experience with SEO best practices: Knowledge of SEO techniques to drive organic traffic.
• Familiarity with email marketing tools: Experience with platforms like Mailchimp or Klaviyo.

Benefits

• Competitive salary with performance bonuses
• Health and wellness benefits
• Flexible working hours
• Professional development opportunities

Company Culture

• Collaboration: We prioritize teamwork and collaboration in all our projects.
• Innovation: We encourage innovative thinking and creative problem-solving.
• Diversity and Inclusion: We celebrate diversity and aim for an inclusive work environment.