Retail Manager

Job Description

We are seeking a Retail Manager in Durban to lead our retail operations, drive sales, and enhance the customer experience. The ideal candidate will have a proven track record in retail management, strong leadership skills, and the ability to develop and implement effective retail strategies.

Responsibilities

• Ensure compliance with all health and safety regulations.
• Utilize technology and systems to streamline operations.
• Cultivate a high-energy environment to improve staff morale.
• Monitor stock levels and order products as necessary.
• Coordinate with suppliers to ensure timely deliveries.
• Analyze customer feedback to improve service quality.
• Encourage a team-oriented culture and promote collaboration.
• Prepare reports on store performance and key metrics.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree is an advantage

Experience

• 5+ years of experience in a managerial role in retail

Technical Skills

• Inventory Management
• Customer Service

Soft Skills

• Time Management
• Team Building

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Understanding of local market trends: Ability to adapt retail strategies to the local market.
• Experience in managing a large team: Proven experience in handling and developing a sizable workforce.

Benefits

• Salary negotiable based on experience
• Full health benefits including dental and vision
• Flexible working hours
• Employee discounts on store products

Company Culture

• Commitment to Excellence: We strive for excellence in every aspect of our operations.
• Diversity and Inclusion: We celebrate diversity and make inclusion a priority in our workplace.
• Learning and Development: We invest in the growth and development of our employees.