Retail Manager

Job Description

We are seeking a passionate and experienced Retail Manager to oversee our store operations in Durban. The ideal candidate will be responsible for driving sales, managing staff, and ensuring that the store meets its financial goals. If you have a knack for customer service and a strong leadership background, we want to hear from you.

Responsibilities

• Lead and motivate the retail team to achieve their best.
• Create a welcoming environment for customers.
• Assess team performance regularly and conduct appraisals.
• Manage budgeting and financial aspects of the store.
• Implement loss prevention measures to safeguard profits.
• Conduct market research to stay ahead of retail trends.
• Collaborate with marketing for promotional activities.
• Ensure compliance with health and safety regulations.
• Encourage a culture of continuous improvement.
• Evaluate and streamline store operations for efficiency.

Requirements

Education

• Diploma in Retail Management or equivalent

Experience

• 5 years of experience in a retail supervisory role

Technical Skills

• Inventory Management
• Merchandising

Soft Skills

• Team Development
• Communication

Advantageous

• Understanding of retail analytics tools: Proficient in using data analysis tools to drive decisions.
• Fluency in multiple languages: Ability to converse in Afrikaans or Zulu is beneficial.

Benefits

• Comprehensive health insurance
• Retirement savings plan with employer match
• Flexible working hours
• Training and development programs

Company Culture

• Continuous Improvement: We advocate for ongoing personal and professional development through training and mentorship.
• Team Spirit: Our culture is built on teamwork and collaboration, where every voice matters.
• Transparency: We believe in open communication and providing our employees with a clear understanding of company goals.