Retail Manager

Job Description

We are looking for an enthusiastic Retail Manager to oversee our store operations in Pretoria. The ideal candidate will have a proven track record in retail management, with strong leadership skills and a passion for customer service.

Responsibilities

• Enhance customer satisfaction by ensuring excellent service.
• Conduct market research to stay competitive.
• Manage loss prevention and security protocols.
• Engage with the community to promote the store.
• Ensure compliance with health and safety regulations.
• Implement efficient operational procedures to optimize costs.
• Lead by example and embody the company values.
• Participate in store audits and assessments.

Requirements

Education

• Bachelor's degree in Marketing or Related Field
• Retail management certifications preferred

Experience

• 5+ years of retail management experience

Technical Skills

• Customer Engagement
• Profit and Loss Management

Soft Skills

• Coaching
• Conflict Resolution

Certifications

• Retail Management Certification
• First Aid Certification

Languages

• English: Fluent
• Afrikaans: Conversational