First-Line Supervisor of Office and Administrative Support Workers

Job Description

We are seeking a proactive and detail-oriented First-Line Supervisor to oversee our team of coding clerks in Johannesburg. You'll play a crucial role in ensuring coding accuracy and compliance with healthcare regulations.

Responsibilities

• Oversee the coding clerks' workflow and ensure adherence to deadlines.
• Prepare reports on coding accuracy, team performance, and compliance issues.
• Develop and implement training materials related to coding standards and practices.
• Act as a liaison between the coding department and other administrative functions.
• Identify opportunities for process improvement to enhance the efficiency of coding operations.
• Maintain a positive working environment that fosters teamwork and collaboration.
• Engage in continuous learning and development to keep abreast of changes in the healthcare coding landscape.

Requirements

Education

• Degree in Health Information Management or a related field is preferred

Experience

• 5+ years of medical coding experience with at least 1 year in a supervisory role

Technical Skills

• Healthcare Regulations
• Data Analysis

Soft Skills

• Problem-solving
• Time Management

Certifications

• Registered Health Information Administrator (RHIA)

Languages

• English: Fluent

Advantageous

• Familiarity with Quality Assurance Processes: Experience in quality assurance methodologies in medical coding.
• Project Management Skills: Ability to manage projects and lead initiatives related to coding improvements.

Benefits

• Attractive salary package with regular reviews
• Health insurance coverage and wellness programs
• Work-life balance initiatives
• Opportunities for career advancement

Company Culture

• Innovation: We foster a culture of innovation, encouraging our staff to bring new ideas to the table.
• Respect and Integrity: We uphold respect and integrity in our interactions with colleagues and clients.
• Supportive Environment: Our supportive environment enables employees to thrive and excel in their roles.